Friday, July 8, 2011

Facebook + SKYPE = Facebook Video Call

Facebook comes with Video Call - Facebook + Skype.

Just click the call button at the top of your friend's profile or chat window — no need to launch new software.

You can also leave a Video Message. :-)

Milestone schedule – a view to success

The milestone is a flag or signal, at some clearly defined point in the project. The milestone flag indicates, that something special should have happened, or it is about to happen. The milestone is a point of control, placing target points in the project plan for certain events, to be signed off as completed.

Try to build a Milestone chart using these points and let’s discuss how it improved your planning.

  • Completion of a Key Task – Example: Functional Analysis based on business requirements

  • Completion of project deliverables – Example: First cut working demo, Database Design

  • Stage for generation of benefits – Example: Reports

  • Completion of third party significant event – Example: acceptance tests

  • Completion of third party activity – Example: Delivery of equipment / Mobile

  • Financial Audit Point

  • Project Audit Point

  • Quality Audit Point

  • Significant decision point

  • Completion of project stage to release further funding

Thursday, July 7, 2011

Your Social Network?

web surveys

How to do self-appraisal using Google Forms



Self appraisal is nothing but an evaluation of employee himself – It gives the fundamental feedback / views and points regarding his performance in given period of time at work. It analyses the strengths, weaknesses, accomplishments, problems faced, training and development needs for every member in team. The self appraisal document is normally a simple excel sheet.


Google Forms is an excellent alternative for static Excel sheets – mainly for this kind of processes. You can create a Form and share it with multiple members without any duplicate efforts.


We used Google forms in a small size organization – for 150 members. It gave us interesting results effort wise. We finished the self appraisal process in 2 days using this. We used the following sections for self rating (1 to 5) simply and added a notes section at the end of it for comments.

  • Satisfaction in current responsibilities held by the employee

  • Clarity in Goals for the next appraisal period

  • Accomplishments score

  • Training need for his current role

  • Support from his Manager for challenges in Work

  • Leadership skills Score

  • Inter-personal and communication skills




Steps to create Google Forms




  1. Click on ‘Form’ in ‘Create New’ Menu – from the home page of Google Docs.

  2. You can edit the title, add description, add Question Titles, Question Types (basically answer type –               Text, paragraph, multiple choice, check boxes, scale, grid etc)

  3. You can even select themes for colorful forms.

  4. After all your create Form processes – you can publish it in email to your team

  5. You can see responses in Summery or Spread sheet mode




Try it, and give me your feedbacks. If you need any help in doing it first time – just ping me.

Tuesday, July 5, 2011

How to satisfy your customer?

Recognize that customer expectations directly relate to customer satisfaction. Ensure that you are following these simple instructions.

  • Serve them with professional competence

  • Behave in a cooperative and friendly manner

  • Understand the customer business and technical environment

  • Understand the difficulties and constraints your customer face in real time business

  • Always avoid springing negative surprises

  • Always provide positive results, not excuse for poor performance